Frequently Asked Questions

Everything you need to know about StreamTV.

What is StreamTV and How Does It Work?
StreamTV is Internet Protocol Television. Instead of regular cable TV, StreamTV sends channels to your home using the internet. When a user clicks a channel, StreamTV delivers video data instantly through internet connections.
StreamTV Device Compatibility Guide
StreamTV works easily on many devices like Smart TVs, Android boxes, Firesticks, smartphones, tablets, and even computers. Install a compatible app (Listed Above In Setup Page), enter credentials, and begin streaming immediately.
StreamTV Internet Speed Recommendations
Smooth HD streaming requires about 50 Mbps download speed. To enjoy 4K, 100 Mbps or higher speed helps guarantee clear viewing without interruptions.
How many screens can stream simultaneously?
This depends on your chosen subscription plan. With a 2-device plan, you can stream on two screens simultaneously. With a 4-device plan, four screens. With a 6-device plan, six screens at once – perfect for families or multiple locations.
How do I activate my StreamTV service?
Setting up your TV service is simple! After purchasing your subscription, you'll receive login credentials via email within 24 Hours. Download the recommended TV app on your device, enter your username and password, and start streaming immediately.
Are there any hidden fees or extra charges?
Absolutely not. Our pricing is completely transparent with no setup fees, activation charges, or hidden costs. The price you see is exactly what you pay – no surprises on your bill.
Do you offer a free trial?
Yes! We provide a completely free 30-hour 2 connection trial with full access to our entire channel library and streaming quality. No payment details required upfront.
Can I extend my Free TV Trial?
We currently offer a fixed Free TV Trial period. However, if you need more time, feel free to contact us, and we can discuss further options.
Can I change my subscription plan later?
No, we currently don't offer complete flexibility to upgrade or downgrade your connections at any time. However if you would like to extend your subscription length, with the current number of connections, you can.
Are StreamTV subscriptions recurring?
No, our secure checkout does NOT store any card or payment information from you. Once your subscription is complete, you will need to come back here to renew with us.
Do I need a VPN?
A VPN is not required but recommended for privacy. Our service works fine with or without one. If your ISP throttles streaming traffic, a VPN may improve your experience.
Can I get a refund?
We offer a free 30-hour trial to test the service before purchasing. Due to the nature of digital services, we generally don't offer refunds once credentials have been delivered.
How do I get support?
You can contact us through the contact form on our website or email support. Users with an account can use the Ticket System in their dashboard. We typically respond within 24 hours.

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